We never leave you alone


Sie befinden sich hier >>Services » 3C Services
en-USde-DE
Register (FEST_Staff_Default)
Help in every situation
Help in every situation

Support Request


You can reach our support team via phone: +49 6326 259 75-23. Please have your customer number and/or the service-level-agreement id at hand. This will ensure a fast process of your support request. Alternativly, we provide a web form to enter your service request directly. Please click here.  

Helpdesk


You can reach the helpdesk from 8:30-12.00 am and 13:00-17:30 pm. Beyond normal service hours you can leave a voice-mail. Our SWYX-VOIP telephon system will forward the message to service manager on duty.

Service-Level-Agreement


To support our customer systems and to provide state-of-the-art maintenance and software update services, we offer different service-level-agreements. According to the SLA level (A,B or C) we provide services that are available 24x7x365.
Contacts
Contacts
Here you find the right contact person at 3C GmbH. Don't hesitate to contact us via phone, e-mail oder fax. Or visit us in our headquarter in Deidesheim. We are looking forward meeting you.

Name

Responsibility

e-Mail

Phone

 Fax

General
Everything
info@3cgmbh.de
+49 6326 259 75-0
+49 6326 259 75-99
R.Kolbe Service-Manager kolbe@3cgmbh.de
+49 6326 259 75-31
+49 6326 259 75-91
Service-Center Fault Reporting service@3cgmbh.de +49 6326 259 75-23
+49 6326 259 75-66
Strategic Partners (2013)

3C GmbH, Mannheim

Georg-von-Bach-Str. 11
67146 Deidesheim

Tel.: +49 (0)6326 259 75 - 0
Fax.: +49 (0)6326 259 75 - 99